Sanctuary at Grand Memories Varadero Adults Only - All Inclusive

KM 18.5 Autopista Sur Punta Hicacos, 42200 Varadero, Cuba

➤ Sanctuary at Grand Memories Varadero Adults Only - All Inclusive | Matanzas

Sanctuary at Grand Memories Varadero is an all-inclusive, adults-only paradise that provides a unique selection of services and amenities for guests ages 18 and over. Discover the stunning white-sand beach, crystal blue waters, Deluxe Suites, complimentary butler service, and around-the-clock room service for a more exclusive tropical getaway. The Sanctuary adults-only oasis features everything necessary to create a tranquil and relaxing and offers the comfort of a kids-free haven with an exclusive à la carte restaurant and bar and a crystal-clear, adults-only pool. Our guests may enjoy access to all Grand Memories Varadero restaurants, bars, activities, and health and wellness facilities. Lounge by the dazzling pools, take part in variety of non-motorized water sports, work out at fitness centre or rejuvenate at the luxurious spa.


Our culinary experts at Sanctuary have created an international culinary experience for our guests. We have something for every taste and the perfect ambience to create a memorable culinary experience. Enjoy our international à la carte restaurant and also enjoy access to all Grand Memories Varadero’s restaurants which feature a variety of global cuisines.



Room choices in Sanctuary at Grand Memories Varadero Hotel

Sanctuary at Grand Memories Varadero Hotel Services

Outdoors Beachfront
Pool and wellness Swimming pool, Full body massage, Hand massage, Head massage, Couples massage, Foot massage, Neck massage, Back massage, Spa Facilities, Light therapy, Body wrap, Body scrub, Body Treatments, Hair styling, Hair colouring, Hair cut, Pedicure, Manicure, Hair treatments, Make up services, Waxing services, Facial treatments, Beauty Services, Outdoor pool (all year), Outdoor pool, Massage(Additional charge), Spa and wellness centre(Additional charge), Sauna(Additional charge)
Activities Beach, Evening entertainment, Water sport facilities (on site)(Additional charge), Nightclub/DJ, Karaoke, Table tennis(Additional charge), Tennis court(Additional charge)
Food & Drink Restaurant (à la carte), Bar
Reception services Concierge service, Tour desk, Currency exchange, 24-hour front desk
Cleaning services Daily maid service, Laundry(Additional charge)
Business facilities Meeting/banquet facilities(Additional charge)
General WiFi de pago, Solo para adultos, Zona de fumadores, Aire acondicionado, Alquiler de coches, Habitaciones no fumadores, Servicio de habitaciones
Smoking policy Designated smoking area, Non-smoking rooms
Languages spoken French, Spanish, English, German
Idiomas que se hablan francés, español, inglés, alemán

Sanctuary at Grand Memories Varadero Hotel Terms and Conditions

Check-in From 16:00 hours
Check-out Until 12:00 hours
Cancellation/prepayment Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds Children cannot be accommodated at the hotel.
Pets Pets are not allowed.
Groups When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property Sanctuary at Grand Memories Varadero Adults Only - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Tarjetas aceptadas en este alojamiento El Sanctuary at Grand Memories Varadero Adults Only - All Inclusive acepta estas tarjetas y se reserva el derecho de cargar de forma temporal una cantidad antes de la entrada.
To consider
Please note Visa, MasterCard and Euro Card are accepted only if not issued or related to USA banks.

Please note additional charges must be paid at check in in local currency.

Please note that rates are calculated on occupancy, any additional guest will have to pay an additional fee.

How do I get the best price guarantee for Sanctuary at Grand Memories Varadero Hotel?

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What are the outdoor activities at Sanctuary at Grand Memories Varadero Hotel

Beachfront

What languages are spoken at Sanctuary at Grand Memories Varadero Hotel?

French, Spanish, English, German

What are the general services offered at Sanctuary at Grand Memories Varadero Hotel?

WiFi de pago, Solo para adultos, Zona de fumadores, Aire acondicionado, Alquiler de coches, Habitaciones no fumadores, Servicio de habitaciones

Are pets allowed at Sanctuary at Grand Memories Varadero Hotel?

Pets are not allowed.

What credit cards are accepted at Sanctuary at Grand Memories Varadero Hotel?

Sanctuary at Grand Memories Varadero Adults Only - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

What is the policy for extra beds and cots for children at Sanctuary at Grand Memories Varadero Hotel?

Children cannot be accommodated at the hotel.

What is the check-in time at Sanctuary at Grand Memories Varadero Hotel?

From 16:00 hours

What is the check-out time at Sanctuary at Grand Memories Varadero Hotel?

Until 12:00 hours

100% real reviews of Sanctuary at Grand Memories Varadero Hotel

If you have any questions regarding the facilities or services provided at Sanctuary at Grand Memories Varadero Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

4,0
Purpose of trip: Leisure trip
What was the highlight of Sanctuary at Grand Memories Varadero Hotel
Wouldnt go back if you paid me!
The beach is lovely. We were staying at the Sanctuary so it has its own section (adults only).
We arrived after a long journey. We were nicely greeted by a buggy who took us to the Sanctuary reception and handed a glass of fizz. After that it went completely wrong. The receptionist had a face like thunder and told us that they had not had conformation of our payment to booking.com. She said I had to pay a deposit of one night by cash (300 Cuban CUC). I refused I had already paid the money for 3 nights a week earlier - I said if she gave me internet access I would log onto my bank to prove the payment, She then wanted a credit card payment which they would reverse the next day - if payment was confirmed. After a long argument I gave them a card to keep but not process. This really ruined the start of our holiday. The next day it was all smiles - yes we have your money - here's you card back. The toilet seat was broken, the loo roll holder was broken, there was no hot water. After 9pm (which it was by the time we had cleared reception) you can only get room service or a snack bar in the main complex. They had no gin! We had a optic bar in our room and fridge but no glasses. You have to book into the restaurants in advance or eat in the big halls (reminded me of being at school) and the food is underwhelming and luke warm. After my list of complaints they did fix the toilet seat, put glasses in the room and a bottle of gin in the optic bar. We paid £225 per night (£300 plus CUC). We were due to go back on the 27th but cancelled the reservation. I managed to get a lovely hotel in Matanzas at 87 CUC for the night for a suite with hot water - a 3 course meal at a lovely restaurant nearby was 58 CUC and included a bottle of wine and was hot!
6,0
Purpose of trip: Leisure trip
What was the highlight of Sanctuary at Grand Memories Varadero Hotel
Nice location but needs improvement
Beach, drinks were good, the overall layout of rooms, pool and restaurants was good. Staff is the best part
Fix stinky sewer gas! Enough lounge chairs around pool and better quality food. Butler service did not help getting a good dinner reservation time
4,0
Purpose of trip: Leisure trip
What was the highlight of Sanctuary at Grand Memories Varadero Hotel
I feel it was sub par, would not recommend to friends or family.
The staff are struggling to offer services to the clients. Fresh pineapples up the beach but resort served mixed powdered juice similar to tang! Our room had a horrible fishy smell which we complained about everyday. Offer to move us came at day 5 of 7 day stay. Food on the menus were often not available. eg. no stuffed pasta at Italian restaurant, no bananas for banana pancakes, no ice at beach bar!!!.
I feel they are advertising a 5 star establishment but once you are there you are only receiving a 3 star. Very overpriced and they are obviously still recovering from hurricane. Our door on our unit looked like it had been busted and kicked in. Not very reassuring when you are staying in a strange place and this is your security. They offer a butler at your service but he really has no say. Must wait for his manager to make those decisions and usually by the time message is passed on it is too late to fix it. Beach is very windy and water is rougher than closer to Varadaro town.
8,0
Purpose of trip: Leisure trip
What was the highlight of Sanctuary at Grand Memories Varadero Hotel
Very good adults only option.
* King size bed - very comfortable * Big, spacious rooms * Adults only section was very calm and relaxing, there were plenty of room * Nice beach area * Food was good - though better in buffee restraunt in common are than in a'la carte * bar and restraunt staff very friendly. Buffee was amazing - lot's and lot's of choices - seafood, meat, fruits etc.
* staff on adults only reception not the nicest - we had our issues while cheking in but also when we wanted to order meal to our room - gentlman on phone took our order and we waited for hour - when we called back to ask about when it's coming he said that we did not say our room nr ??! He did not call back or anything + we know for sure that reception can see room nr, when calling - so not very professional * room service food which is included in room price was poor quality


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    Sanctuary at Grand Memories Varadero Hotel +53 45 667966

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